LEARNING MODULE 4 — Stakeholder Walkthrough
Level 6 - Strategist
Get Started:
• Walk a willing client, or a family member playing the role of a client, through one of your playbooks
• Note every objection, point of confusion, and surprise — do not explain them away in the moment
• This is where good documentation gets stress-tested by someone who did not write it
Learning Module Checklist:
☐ Walked a real person through one of my playbooks
☐ Took notes on every objection, point of confusion, and surprise
☐ Resisted the urge to explain away confusion in the moment
Translate this to your topic:
Same walkthrough discipline for any documented process, any audience. A person outside your head is the only real test of whether documentation actually works.